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Terms & Conditions
By booking an appointment with Glow up Studios, you agree to the following terms and conditions.
Rescheduling Appointments
To provide you with the best experience, we reserve time with our professional team in advance. If you need to reschedule, please provide at least 14 days’ notice. Any changes made within 14 days, or missed appointments, will require a new deposit to secure a new booking.
Booking Deposit
A flat £25 deposit is required to confirm your booking. This deposit secures your session with our professional team and can be paid online or over the phone. The deposit is held until your viewing session or can be applied towards any additional products purchased.
Vouchers can be transferred to another person with prior notice to the studio.
Voucher Terms
All vouchers must be redeemed within three months of purchase. If you need to extend the voucher’s validity, please contact the studio in advance.
Non-Refundable Vouchers
Gift vouchers are non-refundable once purchased but can be transferred as a gift to someone else. Please notify the studio if you wish to transfer your voucher.
Order Policy
All orders are customized according to each client’s requests. Please ensure you are satisfied with your order before leaving the studio, as orders are final once accepted. Due to the bespoke nature of our work, no changes, cancellations, or reductions can be made after confirmation.
Collection of Products
All products must be collected within 30 days of the studio notifying you of completion. Orders not collected within this period may be subject to an offsite storage fee due to space constraints.
Competitions and Prize Draws
Entrants must be over 18 years of age. Employees of Glow up Studios, their families, or agents are not eligible to win. A £25 deposit is required when booking any competition or prize draw experience to secure your session.
Amendments
Glow up Studios reserves the right to modify or withdraw any offers, as well as amend these Terms & Conditions at any time without prior notice.
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